Sydney Gas Connections

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What to consider for gas connections in Sydney

There is a wide variety of gas providers and fitters in Sydney for consumers to choose from. Although the overall distribution of gas and electricity in the New South Wales capital is controlled by the grid operator Jemena Gas Network, you will need to choose one of the many gas retailers to get your home gas connected, and decide on the plan that’s most suitable for your needs. To help you make the best decision, here is a list of things that you will need to consider.

Gas fitting standards

NSW Fair Trading controls the installation of gas connections throughout Sydney, including natural gas, butane, and LPG. You’ll need to make sure you know which type of gas you’re installing, as well as checking that any appliances you use have been approved for use within New South Wales. Approved appliances will come with a label to confirm that they have undergone tests for safety, combustion, efficiency, durability, and serviceability. Utilising unapproved appliances for your gas connection may result in the voiding of your insurance cover, so it’s crucial to check beforehand.

Gas connections in Sydney are required by law to be fitted by a licensed gas fitter who holds a current registration with NSW Fair Trading, including the installation of new equipment as well as the maintenance of existing connections. You can check the license of your gas fitter on the NSW Fair Trading website.

Upon installation, make sure that the gas fitter provides you with a certificate of compliance (for network gas) or a certificate of inspection (for bottled gas). These important documents confirm that your gas connection has been installed by a licensed gas fitter.

Contract types

You will have the option of choosing either a standard retail contract, or a market retail contract for your gas services.

All Sydney gas providers offer standard retail contracts that come with core conditions, no exit fees, and the option to change supplier at any time. Standard retail contracts cannot be changed by the retailer, and are generally the simpler option. Market retail contracts, on the other hand, tend to be more competitive. They may come with additional risks such as expiration dates and termination fees, however these can help you to negotiate a more cost-effective deal in certain circumstances.

Things to check

Many gas providers offer a variety of different pricing plans, which can make the process of choosing a supplier even more daunting. There are a few key details that you should ask for from each provider when comparing their services, including the name of the business and the plan you’re considering, as well as the tariff rates in cents per megajoule (MJ) of gas supplied.

Any company that provides gas connection services in Sydney must specify the length of your contract, any cooling-off period to which you are entitled (typically ten days), and a list of the complete terms and conditions associated with your plan. Your contract is a legally binding document, so it’s important that you understand each and every aspect of the plan you’re signing up for.

You should find out what the fees associated with each plan will be – these may include fees for opening and closing the account, credit card payment charges, fees for late payments, disconnection and reconnection, and any fixed or standing charges over the amount of gas included in your plan.

Additionally, many providers may offer conditional discounts or incentives (such as prompt payment or loyalty benefits) or even guaranteed discounts that you might qualify for. It would be worth inquiring about these too, in case your bill can be further reduced.

Our comparison tool

Once you have got your head around all the different things that you need to consider when choosing a gas supplier, you can start to compare your options. The quickest and easiest way to do this is by using our online comparison tool. It helps if you have a copy of your latest gas bill in front of you. We will then take care of all the heavy lifting for you.

If you have any queries about our comparison tool or the different gas providers and plans available, give us a call and one of our friendly team members will be happy to assist.