How to Choose Your Energy Provider

Read our Reviews in TrustPilot
Trustpilot

How Does the Australian Energy Market Work

Written by Clint Robinson, GoSwitch CEO
Published 3 October 20249 mins read

Australia’s energy market is a dynamic and complex system that powers our homes and businesses. It involves a network of generators, distributors, and retailers, all working together to deliver electricity to consumers. The Australian Energy Regulator (AER) plays a vital role in overseeing this market, ensuring fair competition and protecting consumers’ interests.

The electricity market operates on a supply-and-demand basis, with energy prices fluctuating based on various factors such as generation costs, network infrastructure, and government policies. Understanding how this market functions can help you make informed decisions about your energy usage and find the most cost-effective energy plans to suit your electricity usage patterns.

Moving home? Connect Your Electricity & Gas By Choosing From A Range Of Energy Providers
Urgent Electricity Connection?

Comparing Cheap Energy Suppliers in Australia

Finding the best energy deal can be a daunting task, but with GoSwitch, it’s a breeze. Our price comparison tool simplifies the process, allowing you to compare a wide range of gas and electricity retailers side-by-side. Whether you’re in Victoria, New South Wales, South Australia, or South East Queensland, we’ve got you covered.

Our comprehensive comparison service takes into account not just cheap electricity rates, but also factors like customer service, contract terms, and additional benefits. You can easily find the cheapest electricity rates and plans that suit your specific needs and budget.

With GoSwitch, you can confidently switch to a new energy provider, knowing you’ve made an informed decision based on accurate and up-to-date information.

Hotline Call us now: 1300 107 074

Can I Switch Energy Providers?

Switching energy providers is your right as a residential or small business customer in Australia. If you’re not happy with your current provider, you can easily explore better options for your energy use.

GoSwitch makes the process simple. We can compare plans from a wide range of providers, including popular choices like 1st Energy, Origin Energy, AGL, OVO Energy, Blue Energy, Dodo Power & Gas, Sumo Energy, PowerShop and EnergyAustralia. Even if your preferred provider isn’t on this list, we can still help you compare plans from other retailers in the market.

Whether you’re looking for a better deal, greener energy options, or improved customer service, switching providers can be a smart move. With GoSwitch, you can find a new electricity provider that aligns with your needs and budget.

 

How to Choose Your Energy Provider

Choosing the right energy provider is crucial to ensuring you get the best value for your money and a service that meets your needs. The cheapest option may not always be the best fit for your needs. Take the time to research and compare different providers, and choose one that offers a combination of affordability, reliability, and excellent customer service. GoSwitch can help you compare plans from multiple providers to find the perfect fit. Here are some key factors to consider:

How does GoSwitch make money

Price

Compare the rates offered by different providers, including any discounts or special offers. Don't forget to factor in additional charges like daily supply fees.

Contract Terms

Check the length of the contract, any exit fees, and whether the rates are fixed or variable.

Customer Service

Research the provider's reputation for customer service. Look for reviews and ratings to gauge their responsiveness and helpfulness.

Plan Features

Consider your energy usage patterns and choose a plan that aligns with your needs. Some providers offer flexible options like time-of-use tariffs or gas plans bundled with electricity.

Green Energy Options

If sustainability is important to you, look for providers who offer renewable energy sources or carbon offset programs.

Questions to Ask Your Energy Provider

Before you commit to a new energy provider, arm yourself with the right questions. Here are some essential questions to ask:

  • What are your usage rates per kilowatt hour (kWh)? Are they fixed or variable?
  • Do you offer discounts for paying by direct debit or using online billing?
  • What are your contract terms and conditions? Are there any exit fees if I decide to switch providers later?
  • Do you offer renewable energy options, such as green power or solar feed-in tariffs?
  • What additional fees or charges can I expect on my bill, such as supply charges or late payment fees?
  • How does your customer service work? Can I easily contact you if I have questions or issues?

Asking these questions will help you understand the terms and conditions of the energy plan, avoid any surprises, and choose a provider that best suits your needs and values.

 

Should You Bundle Your Electricity and Gas?

Bundling your electricity and gas with a single provider, often called a “dual fuel” plan, can simplify your life with just one energy bill to manage. Some providers even offer discounts for bundling, potentially lowering your overall energy costs.

 
However, it’s not always the most cost-effective option. While convenient, bundling might limit your choices and make it harder to switch providers in the future. It’s crucial to compare the bundled price against individual electricity and gas plans to ensure you’re getting the best deal.

 
With GoSwitch, you can easily compare both bundled and separate plans to find the option that best suits your needs and budget.

 
Why To Choose GoSwitch?

Go Green with Renewable Energy Suppliers

  • Many Australian energy providers offer plans that utilise renewable energy sources. Switching to a renewable provider allows you to make a positive impact on the environment while potentially reducing your energy costs. Investing in solar panels to generate your own solar power is another great option, and some providers even offer attractive solar feed-in tariffs for the excess energy you feed back into the grid.
    GoSwitch can help you find a renewable energy provider that meets your needs and budget. We compare plans from a wide range of providers, including those offering renewable energy options and incentives for solar power generation.

     

    Understanding Electricity Tariffs and Rates

    Your bill is made up of various charges and tariffs that reflect your energy plans and usage. If you have a smart meter, you might be eligible for time-of-use plans that reward you for shifting energy use away from peak periods. Here’s a breakdown of some common terms:

     

     

    .
  1. Daily Supply Charge
    A fixed daily fee for the supply of electricity to your property.
  2. Usage Rates
    The cost per kilowatt-hour (kWh) of electricity you consume. These rates can vary depending on the time of use (peak, shoulder, or off-peak), your chosen rate tariff (single rate, time of use, or controlled load), and your electricity plans.
  3. Market Offer
    A type of plan where the price of electricity can change with the market, offering the potential for savings if the market price decreases.
  4. Standing Offer
    A regulated plan with a fixed price set by the government. It's a default option for those who haven't chosen a market offer.
  5. Victorian Default Offer
    A specific type of standing offer available in Victoria.
  6. Reference Price
    A benchmark price set by the government to help you compare energy plans.

Lower Your Energy Costs with Concessions and Rebates

The Australian government and some energy providers offer various concessions and rebates to help eligible households reduce their energy bills. These rebates and incentives are designed to assist low-income earners, pensioners, veterans, and individuals experiencing specific hardships.
Eligibility criteria vary depending on your location and circumstances. Some providers may offer special discounts for new customers, while others might have programs specifically for solar panel installations or energy-efficient appliances. GoSwitch can help you compare plans and providers that offer these programs so you can maximise your savings and reduce your energy bills.

How Much Can You Save by Switching?

Many Australians have saved significant amounts on their electricity bill by switching to a cheaper energy retailer. With the rise in electricity prices, it’s more important than ever to shop around for the best deal.
For example, a typical household in Melbourne spending around $2,000 per year on electricity could potentially save up to $300 annually by switching to a more competitive plan found through GoSwitch.
The actual savings you can achieve will depend on your location, current plan, and energy usage. However, GoSwitch makes it easy to compare plans from a wide range of energy retailers and find the one that offers the best value for your money.
 

Easy Steps to Switch to a Cheaper Energy Supplier

Switching to a cheaper energy supplier with GoSwitch is a quick and easy process designed for your convenience. No matter where you live in Australia, whether it’s NSW, VIC, QLD, WA, SA or ACT, we can help you find and switch to a better deal.
  1. Enter your postcode : Start by entering your postcode into our comparison tool.
  2. Tell us about your energy use : Answer a few simple questions about your household’s energy consumption. This helps us personalise our recommendations for you.
  3. Compare plans : GoSwitch will generate a list of energy plans from various retailers that match your needs and preferences. We’ll clearly highlight the estimated costs and potential savings for each plan.
  4. Choose your plan : Select the plan that best suits your budget and energy requirements.
  5. Let us handle the rest : GoSwitch will take care of the entire switching process for you, ensuring a smooth transition to your new provider.
With GoSwitch, you can rest assured that you’re getting the best and cheapest electricity deals without spending hours researching and comparing different providers. Let us do the heavy lifting for you and unlock significant savings on your energy bills.
Compare Energy Plans For Your New Connection

FAQs

The energy price cap is a government-regulated limit on the maximum price retailers can charge for electricity in certain situations, such as standing offers. It aims to protect consumers from excessive price increases. While it’s a helpful reference, comparing market offers through GoSwitch can often lead to even lower rates.

The cheapest electricity rate per kilowatt-hour (kWh) varies depending on your location, energy usage, and plan type. GoSwitch compares rates from different retailers to help you find the most affordable option for your specific needs.

There isn’t a single cheapest power supplier for everyone, as rates vary based on location and usage. GoSwitch can identify the cheapest provider tailored to your individual circumstances through our easy-to-use comparison tool.

GoSwitch makes it simple for small business and residential customers to find the most affordable energy tariffs in their area. Our platform compares plans from various providers, considering your location and consumption patterns, to present you with the best options.