NSW runs on a deregulated energy market, which means residential customers can freely choose their electricity retailer. The network itself is managed by distributors, who own and maintain the powerlines that deliver electricity to your property. Your distributor depends on where you live:
- Ausgrid covers Sydney, the Central Coast, and the Hunter region
- Endeavour Energy services Greater Western Sydney, the Blue Mountains, Southern Highlands, the Illawarra, and the South Coast
- Essential Energy covers regional and rural NSW
Energy retailers are separate from distributors. They buy electricity through the wholesale market and sell it to you through electricity plans, handling your billing, pricing, and customer service. Your distributor does not change when you switch retailers. The powerlines stay the same, and there is no disruption to your supply.
The Australian Energy Regulator (AER) sets the Default Market Offer (DMO), a price safety net for residential and small business customers on a standing offer, and the reference price against which all market offers must be displayed. The DMO is a ceiling, not a target. Most households on a standing offer pay more than they need to, because energy retailers reserve their keenest rates for customers who actively compare and switch.
9,762 reviews on


