Switching Electricity Providers

Here are 8 handy tips for getting the best deal when switching electricity providers.

1. Check current rates and usage charges: You will need to understand the usage rates and charges applied to your current account to understand the comparative value of competing plans.
2. Determine your energy needs: Take time to compare electricity prices and usage rates with last year. You can tailor your energy plan to suit your specific energy needs year-round.
3. Check for exit fees: Many energy contracts include exit fees to be paid on early termination of the contract. Include these fees when calculating the financial benefits of switching to a new energy provider.
4. Ensure outstanding bills are paid: If you have an outstanding debt or an unpaid final bill with your current electricity retailer in NSW, Vic, Qld, South Australia, the ACT, or another Australian region, you won’t be able to switch to a new provider.
5. Compare energy plans: Use the GoSwitch energy comparison service to compare electricity or gas providers at your present home or new residence. You can compare energy plans almost anywhere in Australia with GoSwitch.
6. View new energy plan details: Australia has a highly competitive energy market with dozens of electricity and gas retailers serving major cities and regional areas, such as South-East Queensland. Find the latest energy deals for your region with GoSwitch.
7. Switch energy companies: A GoSwitch energy comparison takes only five minutes, allowing you to start saving money with your next electricity bill. All electricity retailers offer a cooling-off period, so if you change your mind, you aren’t locked in.
8. Examine your new billing cycle and bill details: Energy providers are obligated to provide comprehensive energy bill information. Take time to familiarise yourself with energy prices so you can take advantage of special deals, benefit periods, and other incentives.

• Kilowatt-hour (kWh) usage charges and daily supply charges.
• Time of use discounts such as off-peak electricity tariffs.
• The potential for a contract upgrade with your current retailer.
• Fixed costs and service fees associated with your current contract.
• Eligibility for bundle deal electricity and gas plans.
• Contract term flexibility without penalties.
• Billing cycle details including direct debit, credit card, and other payment methods.
• Pay on time bonuses and rebates for low-income earners.
• Smart meter reading for personalised electricity and gas plans.
• Solar panel renewable energy feed-in tariffs.
• New plans with 100% green energy for a carbon-neutral lifestyle.

If you are one of the millions of Australians who use natural gas alongside electricity for domestic or business energy, it may be worth combining gas and electricity in a single bill. Some companies also offer solar, internet, and phone services. Payments are easier to coordinate and recall with all your energy usage information in one place.