What Happens When You Switch Providers?

Written by Go Switch
Published 15 September 20264 mins read

Switching providers is usually a seamless process, with no interruption to your electricity supply. However, there are a few things to keep in mind:

  • Final bill : You’ll receive a final bill from your old provider for any outstanding charges.
  • Exit fees : If you’re switching before your contract ends, you might have to pay an exit fee.
  • Meter read : Your distributor might need to read your meter to ensure accurate billing.
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Is There a Cooling-Off Period When Switching Plans?

Yes, most electricity plans in Australia come with a cooling-off period. This gives you a set amount of time (usually a few days) to change your mind after signing up. If you decide to cancel within the cooling-off period, you won’t be charged any exit fees.

Remember these tips for a smooth switch:

  • Check for any exit fees on your current plan.
  • Make sure your new plan doesn’t have a long benefit period, which could delay your savings.
  • Set up direct debit for hassle-free payments.
  • Keep an eye on your bills to ensure the switch went through correctly.

Switching providers can be a great way to save money on your electricity bills. Don’t be afraid to make the switch if you find a better deal!

Common Missteps When Comparing Electricity Prices

Don’t fall into these common traps when comparing electricity prices:

  • Overlooking fees : It’s easy to focus on the advertised rate, but hidden fees can add up. Pay attention to exit fees, late payment charges, and other potential costs.
  • Misunderstanding rate structures : Fixed and variable rates have different pros and cons. Make sure you understand how they work before choosing a plan.
  • Focusing only on price : While price is important, don’t forget about other factors like customer service, contract flexibility, and green energy options.
  • Ignoring the benefits of solar energy : If you have solar panels or are considering installing them, factor in potential feed-in tariffs when comparing plans. Solar power can significantly impact your energy costs, and some providers offer better deals for solar customers.
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The Power of Regular Checks

The energy market is constantly changing, so it’s important to compare electricity prices regularly to ensure you’re always getting the best deal. We recommend comparing prices at least every 12 months or sooner if:

  • Your contract is about to expire : This is the perfect time to shop around and see if you can find a better deal.
  • Your energy usage has changed : If you’ve moved house, added a new appliance, or made other changes that affect your energy use, your current plan might no longer be the most cost-effective.
  • You notice a significant increase in your kilowatt-hour usage rates : This could be a sign that it’s time to switch to a plan with lower usage rates.

By staying on top of your energy usage and comparing prices regularly, you can avoid overpaying and ensure you’re always getting the best value for your money.

Compare with Confidence

Here are a few final tips to help you make the smartest choice when comparing electricity prices:

  • Don’t forget about gas : If you also use gas, consider bundling your electricity and gas plans with the same provider for potential savings.
  • Stay informed : The energy market is constantly changing, so keep an eye on news and updates that could affect your current or future plans.
  • Improve your energy efficiency : No matter which provider you choose, reducing your energy consumption is a surefire way to lower your bills. Consider upgrading to energy-efficient appliances, sealing any draughts, and turning off lights and appliances when not in use.

Remember, at GoSwitch, we’re here to help you navigate the energy market with ease. Whether you’re in NSW, VIC, QLD, or the ACT, we can help you compare electricity and gas plans from a range of providers so that you can find the best deal for your needs and budget.

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